Jump to content

Work permits

Contacts for work permit applications

We have changed the contact details for business teams. Details of revised contact points for all teams are given below.

For general enquiries, advice about completing an application form, or clarification of our guidance notes, you should contact our customer contact centre at:

UK Border Agency
Customer Contact Centre
Managed Migration Directorate
Home Office
PO Box 3468
Sheffield
S3 8WA

Phone: 0114 207 4074
Fax: 0114 207 4000
Email: wpcustomers@ind.homeoffice.gsi.gov.uk

Please be aware that the customer contact centre is currently experiencing very high call demand and therefore you may experience difficulties in contacting us. Please may we apologise for this and for any inconvenience this may cause you.

The customer contact centre does not offer a progress check service for any applications currently being processed within our agreed service standards. The work permit service standards can be found on the right side of this page.

Full information on all of our schemes and programmes is available on this website.

To contact one of our teams, please see contact details below. However, please note that these contact details do not necessarily indicate the team dealing with the applications; they are for contact purposes only.

Please do not send electronic applications to any of the e-mail addresses below. Please send it to: officeforms@ind.homeoffice.gsi.gov.uk

For employers beginning with the letters:

A - B

Phone: 0114 207 6002
Fax: 0114 207 6003
E-mail: bt2.workpermits@ind.homeoffice.gsi.gov.uk

C - E

Phone: 0114 207 6004
Fax: 0114 207 6005
E-mail: bt3.workpermits@ind.homeoffice.gsi.gov.uk

F - I

Phone: 0114 207 6006
Fax: 0114 207 6007
E-mail: bt4.workpermits@ind.homeoffice.gsi.gov.uk

J - M

Phone: 0114 207 6008
Fax: 0114 207 6009
E-mail: bt5.workpermits@ind.homeoffice.gsi.gov.uk

N - R

Phone: 0114 207 6330
Fax: 0114 207 6268
E-mail: bt9.workpermits@ind.homeoffice.gsi.gov.uk

S - T

Phone: 0114 207 6726
Fax: 0114 207 6511
E-mail: bt11.workpermits@ind.homeoffice.gsi.gov.uk

U - Z

Phone: 0114 207 6880
Fax: 0114 207 6448
E-mail: bt13.workpermits@ind.homeoffice.gsi.gov.uk

Notice of changes to the business teams effective from 19 February 2008

We have introduced some changes to enable us to deal more effectively with volumes of work. As part of this restructure we introduced a business process team who input all applications on to our computer systems and carry out a number of other functions to support our business teams.

Please send requests for any of the following services direct to the business process team do not send them to business teams:

  • technical changes of employment
  • work permit reprints
  • notice of premature end of employment (NPEE)

Please see the contact details below.

Business Process Team

Phone: 0114 207 6012
Fax: 0114 207 6013
E-mail: workpermits.workflow@ind.homeoffice.gsi.gov.uk

Back to top