This page explains how you can contact us for advice and information both before you make an application and after you have submitted your application.
If you have an enquiry about the Highly Skilled Migrant Programme you should contact:
Customer Contact Centre
UK Border Agency
PO Box 3468
Sheffield
S3 8WA
Phone: 0114 207 4074
Fax: 0114 207 4000
Email: wpcustomers@ind.homeoffice.gsi.gov.uk
Phone lines are open 0900 to 1700 Monday to Friday.
If you have a specific enquiry about your FLR(HSMP) application you should contact:
Leave to Remain Team
UK Border Agency
PO Box 3468
Sheffield
S3 8WA
Phone: 0114 207 4074
Email: wpukltr@ind.homeoffice.gsi.gov.uk
Phone lines are open 0900 to 1700 Monday to Friday.
If you have an enquiry about settlement applications or would like to make an appointment to apply in person at a public enquiry office you should contact:
Immigration enquiry bureau
Phone: 0870 606 7766
Email: UKBApublicenquiries@ind.homeoffice.gsi.gov.uk
Phone lines are open 0900 to 1645 Monday to Thursday, 0900 to 0430 Friday.
If you need to contact us about your settlement application after you have sent us your SET(O) application form you should contact:
UK Border Agency
Initial Consideration Unit - SET(O)
Lunar House
40 Wellesley Road
Croydon
CR9 2BY
Phone: 0870 606 7766
Phone lines are open 0900 to 1645 Monday to Thursday, 0900 to 1630 Friday.