Clearance of passengers at the border within published standards
This page gives the total number of passengers sampled and, of those, the number and the percentage cleared within service standards. The service standards are to clear 95 per cent of European Economic Area (EEA) passengers within 25 minutes and 95 per cent of non-EEA passengers within 45 minutes. A recent audit of the methods used to measure waiting times found variations in the approaches being used. As a result of the recommendations made, work is underway to implement a more robust and consistent approach across all ports on entry. The data are available in both Excel and ODS format.
Last Updated: 15 October 2013