This unit deals with complaints about the service provided in our Wales and South West region.

The UK Border Agency cannot give information about an individual's immigration status to third parties (other than the individual's authorised representative).

Fax:  02920 924620

Email:  WSWCSU@homeoffice.gsi.gov.uk

Address:  Wales and South West CSU, 3rd Floor, General Building, 31-33 Newport Road, Cardiff CF24 0AB