This unit deals with complaints about asylum applications made before March 2007.

The unit does not give updates on applications, and cannot tell you when your case will be concluded. To find out the current status of your case, you should contact the team dealing with your case. If you do not know which team is dealing with your case, or how to contact that team, you can use our Who is processing my case? search tool.

The UK Border Agency cannot give information about an individual's immigration status to third parties (other than the individual's authorised representative).

Fax:  020 8760 4234

Address:  Case resolution directorate CSU, 9th Floor, Apollo House, 36 Wellesley Rd, Croydon CR9 3RR