Border Force Customer Service Unit
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If you wish to complain about the treatment you have received at any of the United Kingdom's sea, air or rail ports, or about immigration controls at a United Kingdom port, you should contact the Border Force Customer Service Unit.
Phone: 01304 664511
Fax: 01304 664459
Email: complaints.immig@hmrc.gsi.gov.uk
Address: Border Force CSU, Building 25, Priory Court, St Johns Road, Dover CT17 9SH