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The Philippines

Comments and feedback in the Philippines

This page tells you how you can make a comment or give feedback about the service provided in the Philippines by the UK Border Agency and our commercial partner VFS Global.

If you would like to comment on the service that you have received at a visa application centre, please write or email VFS Global. You can find their address on the VFS in the Philippines website.

There is also a compliments register in every visa application centre. VFS Global is keen to hear from you if you have received outstanding service from a particular staff member.

If you have applied for a visa, please complete our 5-minute customer satisfaction survey