Contact directory
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EEA residency enquiries
Please note that from 16 November the opening time for the EEA residency enquiry line will be 0900 - 1700
You can contact the European Enquiries Contact Centre if you are a national of the European Economic Area (EEA) or Switzerland and you have a query regarding:
- registration certificates for yourself or a family member;
- a residence card;
- a family member residence stamp; or
- confirmation of permanent residence in the United Kingdom.
You can also contact us if you are member of an EEA or Swiss national's family, but you are not a national of the EEA or Switzerland yourself.
If you are a Bulgarian or Romanian national and are enquiring about working in the United Kingdom you will need to contact the Work Permit Contact Centre, listed below.
If you make an application but do not provide the correct supporting evidence, the application will not be accepted and it will be returned to you. Please read the guidance notes on applying under European law for clear guidance on what evidence you will need to supply.
To request the return of your passport, please read the guidance on the making your application page.
Phone: 0845 010 5200
Email: UKBAeuropeanenquiries@ukba.gsi.gov.uk
Opening Hours: Monday to Friday (excluding public holidays) 0900 to 1700.