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Help with accessing PDF documents

This page tells you how you can view the PDF documents on our website.

You will need a PDF reader to view PDF documents. Please note that all the PDF documents on our website open in a new window.

Adobe reader

Adobe Reader is a software program that is available to download for free from the Adobe website and allows you to read and print Portable Document Format (PDF) files.

We endeavour to make PDF files on our site accessible to screen readers but as yet cannot guarantee that all content of every PDF online is accessible. If you come across a PDF document you cannot access, you can use the Adobe's online PDF conversion tool.

Adobe PDF conversion tool

The Adobe PDF conversion tool will provide a conversion to web or text format. Adobe will convert the document immediately if you upload the file via the form provided on their website or you can send it to them as an email attachment.

If you prefer to use your screen reader with a browser you could have the document converted to either web or text format. If you wish to use your screen reader with word processing software such as Microsoft Word or Notepad you will need a text version of the document.

More information

For further information on Adobe products and accessibility see the Adobe accessibility website.

The Royal National Institute of Blind People website has a useful guide, 'Screen reader access to PDF: a users guide' , about accessing PDF documents if you are a screen reader user.

If you have any feedback you would like to share with us about PDF documents on our website, send us an email. We would like to hear from you.

Terms explained

  • Browser

    A browser, short for web browser, is a program used to view websites and surf the internet. Internet Explorer, Firefox and Safari are examples of browsers.

All glossary terms



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