Enquiries about Bulgarian and Romanian work permits
This section provides the contact details for enquiries about Bulgarian and Romanian work permits and accession worker cards.
Before making an application customers should read the Bulgarian and Romanian nationals page.
The cost of the call will vary depending on your network provider and it is likely that calls from mobile phones will be considerably more. We strongly recommend that you check with your network provider for potential costs. Please be aware that telephone calls may be recorded for quality purposes.
Progress enquiries
You do not need to contact us to check the progress of your application.
We will contact you as soon as a decision has been made or if we require further information. Our staff cannot provide any information about your application if you applied less than 6 months ago.
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Accession State customer contact centre
Please contact the Accession State customer contact centre about EU2 Bulgarian and Romanian work permits and accession worker cards.
Phone: 0114 207 4074
Address: Customer Contact Centre, UK Border Agency, PO Box 3468, Sheffield S3 8WA
Opening Hours: Monday to Thursday 09:00 to 17:00 and Friday 09:00 to 16:30 (excluding public holidays)