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  • Solihull public enquiry office

    Solihull PEO is situated in Solihull town centre - a 5 minute walk from the railway station.

    Facilities:

    • accessible toilets for disabled customers
    • unisex baby changing room (but children must be supervised by a parent or guardian at all times, as there are no crèche facilities)
    • cafes, shops, restaurants, hotels and the town centre within 5 minutes' walk

    How to find us

    We do not have car parking facilities on site, but there are town centre cars parks within a 5 minute walk of the office.  The John Lewis car park is the closest.

    Bus stops are also nearby and if travelling by train please alight at Solihull Station and follow the signs to the town centre.  We are situated on the right hand side of Station Road, the middle unit in the old brick built building, next to the Bupa Wellbeing Clinic.

    Birmingham International Airport is situated approximately 15 minutes away (by Taxi).

    Map showing Solihull public enquiry office

    If you arrive before your appointment time, our staff will be able to advise you whether your application can be processed early.

    Seating in our waiting area is limited, so please do not bring unnecessary baggage. We request that you do not bring laptops, computers or electrical devices  into the building and you will be required to switch your mobile phone off while you are in the building. All baggage is searched before you are allowed to enter the building. At peak times, non-dependent adults who do not need to accompany you may be refused entry.

    Payment

    Our payment processes will change on 1 October 2012.  On and after this date you must pay by credit or debit card if you want to pay for your application on the day of your appointment. For further information on the payment process and to download the payment forms see the How much does it cost? page.

    Contact details

    Book an appointment for our premium service

    Address: 

    Dominion Court, 41 Station Road, Solihull, Birmingham B91 3RT

    Opening Hours: 

    09:00 to 16:00, Monday to Friday, except public holidays. We operate an appointment only system. Our office does not have any refreshment facilities,but you may be allowed to leave the building during the processing time of your application if you wish to do so. We cannot guarantee a decision within 24 hours, but the vast majority of applications are decided within this time. If there is likely to be any delay in deciding your application, we will tell you when you attend your appointment.


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