Liverpool public enquiry office
The Liverpool public enquiry office will be open until 12:00 on 24 December. The office will be closed all day on 25, 26 December 2012 and 1 January 2013. All other dates will be business as usual.
- ground-floor access
- induction loops
- ground-floor toilet facilities
- mothers' room and baby-changing facilities
- multi-faith prayer rooms
- cold water dispenser only
- photograph booth
- snack vending machine in main public area.
Admittance to the building is by appointment only. Please ensure that, where possible, only people included in the application attend the office. All dependents that are part of the application must attend the office to enable biometric capture.
The application process will take approximately 2 hours. You can leave the building during this time. For ideas of what to do in Liverpool, see the Visit Liverpool website.
How to find us
Travel to Liverpool Lime Street. Follow the pedestrian signs for the Wirral Line on Merseyrail. Travel to James Street Station, turn right on to The Strand, and take the second right at the Atlantic Tower Hotel, Chapel Street. Take the first left on to Rumford Place, then continue straight to Union Street (which is a continuation of Rumford Place).
If using a satellite navigation device or google map please use the postcode L3 9TY.
Take the M62, M58 or M53 to Liverpool. At the end of the motorway, head towards the city centre. Once in Liverpool, follow the signs for Pier Head, near the Royal Liver Building.
The Capital Building car park is situated on Fazakerley Street (off Rumford Place), L3 9DL, next to the UK Border Agency customer reception. Parking is also available at the Pier Head or Princes Dock next to the Malmaison Hotel, and at National Car Parks, Rumford Street, L2 8SZ.
John Lennon Airport is situated in the South of the city, on the A561. The airport is approximately 30 minutes' drive from Liverpool city centre. A Mersey Travel Airlink 500 bus service will bring you into the city centre, stopping at Chapel Street. (See directions above 'by train'.)
Manchester Airport is situated off junction 5, M56. The airport is approximately 60 minutes' drive from Liverpool city centre. Trains are available into Liverpool Lime Street station.
The National Express coach station is located at North Street. Turn right out of the coach station and onto London Road. Bus services 10, 10a, 10b, stop at India Buildings, Water Street. Walk down Rumford Street, situated directly opposite India Buildings, on to Rumford Place and Union Street.
Local travel information is available on the Merseytravel website or by calling 0871 200 2233. All of this information, and a map, can be printed at the Merseytravel Keeping Merseyside on the Move website.
For most applications you must pay the fee when you book an appointment. If you do not have to pay in advance for your application the office accepts payment by credit or debit card.
Address:The Capital Building, 6 Union Street, Liverpool L3 9AF (L3 9AF for satellite navigation devices or google map only)
Opening Hours:09:00 to 16:00, Monday to Friday, except public holidays. Doors close at 16:00, but applications made before this time will be processed on the same day.