Enquiries about biometric residence permits
This section provides contact details for enquiries about your biometric residence permit (BRP).
Biometric residence permits (BRP)
If there is an issue with the delivery of your biometric residence permit, email:
If the information held on your permit is untrue, misleading or incomplete, someone has used your permit, or your permit has been damaged or tampered with, email:
To report the loss or theft of a permit, email:
If you are an employer, you can use our online service to check an employee's right to work in the UK by using their biometric residence permit,
If you do not have email access, you can post your enquiries by Freepost to:
PO Box 163
To apply for a replacement biometric residence permit outside the UK, see Applying for a replacement biometric residence permit visa.